Questions, answered
Straight answers on sizing, shipping, payment and returns. Anything else, write to care@darkhill.in — a person replies within one working day.
Sizing & fit
Our regular fit is tailored through the body and easy in the shoulder. Measure a shirt you already like laid flat — chest, shoulder and length — and match it against the size guide on every product page. Between sizes? Go up for a relaxed drape, down for a sharper line.
Every fabric is pre-washed before cutting, so residual shrinkage is under 2%. Wash cold, dry in shade and the fit you bought is the fit you keep.
Yes. The first size exchange on any order is free. Email your order number and the size you need within 7 days of delivery and we arrange the pickup.
Shipping & delivery
Orders dispatch within 24–48 hours. Metro cities usually receive in 2–4 working days; the rest of India in 4–7. You get a tracking link the moment the parcel leaves us.
Shipping is free on orders over ₹1,999. Below that, a flat ₹99 is added at checkout.
Not yet. We currently deliver across India only, including Cash on Delivery.
Payment
Yes, COD is available across India. Keep the exact amount ready for the courier; there is no extra COD charge.
UPI, credit and debit cards, net banking and popular wallets, all through Shopify's secure checkout. Card details never touch our servers.
Returns & care
7-day easy returns. Keep the shirt unworn, unwashed and with tags on, and we collect it from your door. Refunds reach the original payment method within 5–7 working days of pickup; COD orders are refunded to your bank account.
Machine wash cold with similar colours, no bleach, dry in shade and iron on medium. Linen likes a slightly damp iron. Each product page lists the care for that fabric.